Contact Us / About Us

AboveGroundPoolSafety.com makes installation a breeze. On our site you will find full detailed instructions for installation of our pool fences. Plus at AboveGroundPoolSafety.com we make ourselves available when you do your at home projects, the weekend, not just when it is convenient for us like most other companies. We have 9Am-9PM support hours 7 days a week, your never on your own with AboveGroundPoolSafety.com.

AboveGroundPoolSafety.com is a division of the Web Direct Brands group of online retail stores. Our goal at Web Direct Brands is to bring high quality products, like pool fences, to your door at the best price available on the web and provide the highest level of customer service anywhere. We accomplish this by assigning a team of associates to research every product we offer to ensure the highest quality and guarantee customer satisfaction and every transaction is handled by one of our customer service professionals from start to finish. At Web Direct Brands, our customer is our number one priority and we want your entire experience to be top notch from the placing of the order to the completion of it.

Most orders are shipped within 1-2 business days via UPS, DHL or Fed Ex. Some items when out of stock in our Florida warehouse will be shipped direct from the manufacturer and will have an approximately 1 week processing time before shipping. With AboveGroundPoolSafety.com you can rest assured your transaction is secure. We are part of Web Direct Brands, Inc, a multinational corporation that manages many online stores. Web Direct Brands, Inc, like US Justice Departments, NFL team stores, and Ticketmaster, counts on Verisign and SSL (secure sockets layer) technology to encrypt and secure personal and credit card information.

Sales, Customer Service and Support Hours (Eastern Time)
Standard Hours of Operation: 9am to 5pm, Monday-Friday
Additional Customer Service Hours Until: 7pm Weekdays, 9am to 5pm Saturday
Tech Support: 9am to 9pm, 7 Days a Week

AboveGroundPoolSafety
Toll Free: 1-877-349-3362
sales@abovegroundpoolsafety.com

Web Direct Brands, Inc.
Customer Service: (813) 969-2000
Administrative Office: (813) 320-0860
Fax: (813) 926-8460
orderstatus@webdirectbrands.com
officeofthepresident@webdirectbrands.com
webmaster@webdirectbrands.com

Serving North America, the Caribbean and other international locations. Map to nationalheadquarters, click here.

Web Direct Brands, is an iconic American retailer that never sleeps; we have representatives in all parts of the world working hard to bring unique products to the American market. With over 100 lines of specialty products, we have the expertise and distribution capabilities to bring products to the internet. Uncompromising quality is the cornerstone of all Web Direct Brands, Inc. stores and their products. Web Direct Brands had its start in 2001. Operating Internet based retail websites, it owns and runs a growing number of these websites. These websites are governed by the same dedication to customer support and management principles.

Company headquarters feature...

• Lush indoor vegetation for energy conservation and employee well-being
• Natural lighting to increase energy efficiency during daylight hours
• A full pallet warehouse and showroom for incoming inventory from our domestic and international vendors
• Facilities for manufacturing hand-crafted gates and aluminum accessories
• Conference facilities with video and audio conferencing technologies, including a wide, flat-screen LCD display monitor, for advanced long-distance communication with our vendors and customers
• Workout facilities to promote healthy lifestyles
• Self-service coffee shop stocked with nutritional sandwich and salad making foods